Fill in the following questions to get an idea of what IT infrastructure policy is right for you:

1) Flexibility & Standards

Are your IT requirements:

a) Very Specific / Non-Standard

Using bespoke software applications with specific control mechanisms and hardware requirements, such as USB licence dongles.

b) Somewhat Specific

There are some custom applications that have additional configuration requirements, or higher hardware resource requirements.

c) Fairly Standard

Most applications in use are regular line of business applications such as MS Office and CRM / ERP or accounting tools

d) Completely Standard

All applications are completely standard line of business tools, some may be web-based.

2) Control & Governance

How much control do you need over your IT environment:

a) Absolute Control - Internal

There is a requirement for compliance in your organisation or industry to maintain complete control over your applications and hardware.

b) Full Control - Need Help

While the company mandates that it maintains control of applications and data, some external assistance is required.

c) Some Control - Outsource

The company still has a desire to control applications and data flow but has no specific requirement to maintain this function in-house.

d) Basic Control

No specific requirement to control applications and data, so long as the application continues to service the business.

3) Privacy & Security

What level of security do you need in your IT environment:

a) Extreme

Companies such as those doing high-value R&D work or holding sensitive customer information might mandate that this information must never leave company servers.

b) High - Need Expert Help

The organisation is concerned about security and needs to ensure privacy and security at all times but is able to outsource this function

c) Standard

The organisation has a need for higher-than-normal security but some data may be accessible via web-sites, for example.

d) Limited

Applications are mostly web-based and security is less of a concern. Privacy and security may be managed but the application, rather than the infrastructure

4) IT Capability

What level of IT capability do you have in your organisation:

a) Team of experts

The company has a team of IT experts on the payroll who can manage most facets of the IT infrastructure

b) Internal IT support

The company has an IT team with some infrastructure skill and some support skills, such as the helpdesk. It still outsources some of the IT function when capacity or skill-level demands it.

c) None / Basic

The company has no real internal IT knowledge.

d) Some

The company has a helpdesk person / team who can help with internal application issues but higher level infrastructure management is outsourced

5) Financial Investment

How do you currently finance your IT:

a) Fully CAPEX

The company wishes to invest in its IT on a traditional capital expenditure (cap-ex) model, where it purchases hardware and software outright.

b) OPEX / Contracts

The company wishes to control its IT mostly through operation expenditure (op-ex) and the use of contracts

c) CAPEX / OPEX

The company is happy to spend some money up front on hardware and software purchases, but manage some of its IT spend on a monthly op-ex basis.

d) OPEX / PAYG

The company does not want to spend significant money up front, instead wanting to just pay for resources used.

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